Reference

Your Privacy Policy at power77

Your account data, wallet records and device signals are handled under one clear Privacy Policy before you enter Live Roulette, Crash Games or any wallet screen.

Account data useDANA and QRIS recordsCookie controlsSupport request paths
Browse Lobby Read FAQ
power77 Your Privacy Policy at power77
PRIVACY HELP

Three Ways To Reach Us

Fast privacy help matters when your phone number changes, a wallet reference looks wrong, or you want a copy of your account data.

Live chat Live chat runs from 10:00 to 02:00 WIB for account privacy questions. Send your registered email, last login device and the issue type, then we will route it to the privacy queue.
Email privacy desk Email [email protected] if you need data access, correction or deletion handling. Use the subject line Privacy Request and include your account name plus a recent DANA, OVO, GoPay or QRIS reference.
Account menu path Use Account > Profile > Privacy Requests on mobile web when you are already signed in. This path attaches your account ID, device type and request time, which helps us check ownership faster.
ACCOUNT CONTROLS

Six Privacy Controls We Operate

Practical privacy controls sit behind the lobby, wallet and support desk. We separate account details from payment references where the workflow allows it, restrict staff access by role, and record sensitive changes…

Account setup

When you open an account, we collect only the details needed to identify you, run the wallet, and secure access. Extra checks may apply before withdrawals or account recovery requests are completed.

Payment records

DANA, OVO, GoPay and QRIS references are stored with your wallet activity so deposits and withdrawals can be matched. We use these records to investigate failed credits, duplicate attempts and correction requests.

Device signals

We log device type, IP address, browser version and login time to detect unusual access. If a new device enters the account, we may ask for another check before wallet changes proceed.

Cookie choices

Cookies keep your session signed in, remember language choice and help security checks. You can clear cookies through your browser settings, but live table sessions and wallet pages may require sign-in again.

Game session data

Session records from Live Roulette, Fish Hunter, Super Bingo and similar rooms show timing, table activity and account actions. We use them for dispute checks, technical fixes and account safety tracing.

Retention handling

We keep account and transaction records for operational, security and legal reasons, then remove or anonymise data when it no longer serves those purposes. Some wallet records must remain for audit checks.

Privacy Questions We Answer Often

Your privacy request should not feel like a maze. These answers explain what we collect, why we collect it, how to ask for changes, and what happens when payment or device records are involved. For anything tied to account ownership, contact us from the registered email or the in-account request path so we can verify you safely.

It covers account details, wallet records, device signals, cookie choices, support messages and game-session records. These data types help us run your account, process DANA, OVO, GoPay and QRIS activity, and protect access.

Yes. Send a request through Account > Profile > Privacy Requests or email [email protected] from your registered address. We may ask for a recent login time or payment reference before releasing data.

We use payment references to match deposits, check withdrawals, investigate failed credits and answer wallet disputes. These records are connected to your account history so the support team can trace a specific transaction.

Cookies help keep your session active and support security checks, while game-session records track account actions inside rooms such as Live Roulette or Tree of Fortune. You can clear cookies, then sign in again.

Start in Account > Profile > Privacy Requests after signing in. If you cannot access the account, email us with your account name, old contact detail, new contact detail and a recent wallet reference.

You can ask us to delete or anonymise data that is no longer needed. Some records may remain when required for wallet tracing, security checks, dispute handling or legal duties where local law permits.

Our support team receives the request first, verifies account ownership, then routes privacy cases to the internal team handling data access, correction, retention and deletion. Live chat is available 10:00 to 02:00 WIB.

Related Pages

power77 Indonesia About Us power77 Casino Register FAQ